Privacy Policy

This privacy policy informs about the privacy practices and principles of personal data processing in relation to the website and services of the Limited Liability Company "Pet Tech", reg. No. 40203283367. To contact us regarding data processing issues, please write an e-mail to [email protected].

What information do we collect?

We collect such personal data that you voluntarily provide to us via e-mail, by filling out web-based questionnaires and in other direct communication with you.
When placing an order, you must indicate your name, surname, contact information, delivery address, and other information that you wish to provide.

How do we use the collected personal data?

We may use the personal data we collect to:
  • provide you with the services and information you request;
  • process your orders and complete the necessary documents;
  • provide you with effective customer support;
  • help prevent threats or fraudulent activities;
  • send you information messages if you have explicitly agreed to receive the;
  • comply with regulatory requirements.

We may transfer your information to third parties to comply with regulatory requirements, cooperate with supervisory authorities, help prevent criminal activities and protect ours, yours and others’ legitimate rights.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is accessible to a limited number of people, only to authorized persons.

How long do we store personal data?

We store your personal data for as long as we need it in accordance with the purpose of its collection and as permitted or required by regulatory requirements.

How do we use cookies?

Cookies are small text files that websites you visit store on your computer. They are used to ensure the operation of the website, as well as to provide information to the website owners.
This website may set the following cookies:

  • Functional cookies. These cookies are necessary for you to be able to navigate the website and use its features. Without these cookies, we cannot provide the services you have requested, such as the shopping cart functionality.
  • Google Analytics cookies. These cookies are used to obtain statistics on our website visits. We use this information to improve the operation of the website and promotional activities.
  • Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and show advertisements that are most likely to interest you.
  • Third-party service provider cookies. Cookies may be set by the following third-party services used on this website: Facebook "Like" button, YouTube video, Instagram. Some of these cookies may be used to track your activities on other websites, and we cannot control them because these cookies are not set by our website.

How do I opt out of cookies?

To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window or InPrivate window). Any cookies created while browsing in private mode are deleted as soon as you close all browser windows.
To opt out of the collection and use of information necessary for targeted advertising, you can use the free tool Your Online Choices or YourAdChoices.

Your rights in relation to your personal data

If you are a data subject under the EU GDPR (for example, you are an EU citizen and provide us with your personal data), you have the following rights in relation to your personal data:

  • Right of access. You have the right to receive information about why and how your personal data is being processed.
  • You have the right to receive a copy of the personal data we hold about you free of charge in a commonly used electronic format.Right to rectification. You have the right to have inaccurate or incomplete personal data rectified or completed without undue delay.
  • Right to be forgotten. You have the right to withdraw your consent to the processing of your personal data and to have your personal data erased without undue delay as soon as the data is no longer necessary to provide the services you have requested and to comply with legal requirements.
  • Right to restriction of processing. You have the right to have the processing of your personal data restricted if you object to it and we have no legitimate grounds for continuing the processing, if you contest the accuracy of the data, if the processing is unlawful or if you require the establishment, exercise or defence of legal claims.
  • Right to object. You have the right to object to the processing of your data at any time, unless it is necessary for a task carried out for reasons of public interest or there are overriding legitimate grounds for the processing.
  • Other rights under the GDPR. For more information, visit the EU data protection website.